"One major problem is the language barrier in as much that the front desk staff have very little knowledge of english. Despite this, over-all we find the hotel room and the facilities to be acceptable for me and my husband. The hotel is close to the MTR station and is within a major commercial shopping district. Its higly recommendable if not for the hotel personnel.The room is clean and the basic amnenities are made available for the guests. We had a very good view of the Pudong business district. The lobby looks a bit shabby. They could have made it more inviting."

"The location is great and most of all the service and staff are great. This is the second time that I have stayed at this hotel and would recommend it to anyone. Ask to see the rooms first and check that everything works if not tell the staff and they will move you to another room. You will have to give them 1,000 Baht deposit but there is no problem on getting it back. I also recommend booking over the internet for the cheaper rates".

"We were very pleased to stay in your hotel, and very enjoy in the service you provided as well as the good quality facility. You must be very proud of your professional staff, but I have to extremely appreciate one of your receptionist Mr. Ngo Dang Duy, he is not only friendly but also enthusiastic. My husband got ill when he came back from Sapa. It is fortunate that Mr. Ngo Dang Duy helped him to see a doctor, and paid attention to him, like family. When we go back to Taiwan, we will let people know your wonderful service, and we are sure we and our company will stay in your hotel as long as we trip to Hanoi. Thanks again and best regards."

"Good for the money, stayed for one night, and found the hotel reception staff not so friendly, as they wanted to just get you to your room, facilities OK, didnt use many, had breakfast but not really worth the money.  Rooms are small, I dont think i will be returning".

"Excellent hotel with great hospitalety and wonderful staff. Shall Stay again".