"Excellent hotel with great hospitalety and wonderful staff. Shall Stay again".

"One major problem is the language barrier in as much that the front desk staff have very little knowledge of english. Despite this, over-all we find the hotel room and the facilities to be acceptable for me and my husband. The hotel is close to the MTR station and is within a major commercial shopping district. Its higly recommendable if not for the hotel personnel.The room is clean and the basic amnenities are made available for the guests. We had a very good view of the Pudong business district. The lobby looks a bit shabby. They could have made it more inviting."

"I must say I hate George town and only go for visa. I tend to hang around the hotel, waiting to go home and I have  to say that the Grand kept me amused for my 3 day stay - all in all a good hotel".

"the hotel is compact but nice. If you are on a budget but wants a hotel in the city, then try this one. It quite accessible by bus, tram, taxi, and a short distance to MRT. Also near Times Square"

"The location is great and most of all the service and staff are great. This is the second time that I have stayed at this hotel and would recommend it to anyone. Ask to see the rooms first and check that everything works if not tell the staff and they will move you to another room. You will have to give them 1,000 Baht deposit but there is no problem on getting it back. I also recommend booking over the internet for the cheaper rates".